Biller name
Jackson Energy Authority
HQ: Jackson, TN
Legal name
Jackson Energy Authority
Website
Deferit is unaffiliated with Jackson Energy Authority
Pay your Jackson Energy Authority bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Jackson Energy Authority Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 731-422-7500 |
| Customer Service (toll-free) | 888-577-6427 |
| Emergency / Outage | 731-422-7500 |
Retrieved June 2026 · Source: jaxenergy.com/contact · current departmental phone numbers and hours of operation.
About Jackson Energy Authority
Jackson Energy Authority (JEA) is a public power utility serving the Jackson area. The organization operates as a municipal utility offering electric, natural gas, water, wastewater, and broadband services.
Jackson Energy Authority bills commonly include electric service charges, natural gas charges, water delivery and usage fees, wastewater treatment fees, and fiber broadband service charges. Deferit is unaffiliated with Jackson Energy Authority.
How to Pay Your Jackson Energy Authority Bill
- Online: Pay through UtilityNexus portal at https://jaxenergy.utilitynexus.com/ with real-time account information available.
- Phone: Call 731-422-7500 or toll-free 888-577-6427 using automated IVR system for immediate payment.
- In-Person: Visit JEA Customer Center Midtown (351 Dr. MLK Jr. Dr, Jackson, TN 38301) or North (2030 Pleasant Plains Ext, Jackson, TN 38305); M-F 8am-5pm walk-in or 7:30am-5pm drive-thru.
- Kiosk: Use self-service automated payment stations at JEA customer center locations for 24/7 access.
- App: Mobile app available for bill payment on smartphones; download from jaxenergy.com.
- Mail: Send check payments to Jackson Energy Authority, 351 Dr. Martin Luther King Jr. Dr, Jackson, TN 38301.
- Budget Billing: Levelized Billing program available for consistent monthly payment amounts.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: jaxenergy.com/support/bills-payments ·jaxenergy.com/contact.
Need to split your Jackson Energy Authority bill into installments?
Retrieved June 2026 · Source: jaxenergy.com.
| Jackson Energy Authority payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Jackson Energy Authority's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Jackson Energy Authority offers payment arrangements, limits are set by Jackson Energy Authority based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Jackson Energy Authority at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Jackson Energy Authority's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Jackson Energy Authority and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Jackson Energy Authority bills only | Jackson Energy Authority and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Jackson Energy Authority bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Jackson Energy Authority
Can I use Deferit to pay my Jackson Energy Authority bill? ›
Yes. Enter your Jackson Energy Authority bill amount in Deferit and we pay Jackson Energy Authority in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Jackson Energy Authority accept? ›
Jackson Energy Authority typically accepts online payments via credit card, debit card, or bank transfer. Visit jaxenergy.com or contact their support team for the most up-to-date options.
Does Jackson Energy Authority offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Jackson Energy Authority's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Jackson Energy Authority bill on time? ›
Contact Jackson Energy Authority directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026