Home Pay Knoxville Utilities Board

Biller name

Knoxville Utilities Board

HQ: Knoxville, TN


Legal name

Knoxville Utilities Board

Website

Deferit is unaffiliated with Knoxville Utilities Board

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$

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How to pay Payment methods Support FAQ Split into installments

Knoxville Utilities Board Account & Billing Support

DepartmentNumber / Channel
Customer Service / Billing Main(865) 524-2911
Emergency / Outage800-250-8068

Retrieved June 2026 · Source: kub.org/bills-payments/customer-service-information ·kub.org/about/contact-us ·kub.org · current departmental phone numbers and hours of operation.

About Knoxville Utilities Board

Knoxville Utilities Board is an independent agency of the City of Knoxville, established in 1939. It serves more than 473,000 customers across Knoxville and portions of seven surrounding counties, providing electric, natural gas, water, and wastewater services.

Knoxville Utilities Board bills commonly include electricity usage charges, natural gas consumption fees, water consumption charges, wastewater treatment fees, and demand charges. Deferit is unaffiliated with Knoxville Utilities Board.

How to Pay Your Knoxville Utilities Board Bill

  1. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address P.O. Box 59029, Knoxville, TN 37950-9017
Online Pay online at KUB Processed by Paymentus; max $2,000 per transaction. Credit and debit card payments accepted.
Phone 865-524-2911 Available 24/7. Automated system supports both speech and Touch-Tone entry, available in English and Spanish.
Auto pay Free automatic bank draft (SelectPay) Free one-time or recurring automatic bank draft payments.
In person Payment locations and KUB Customer Service Centers PaySite kiosks and KUB Customer Service Centers in Greater Knoxville area.
Mail P.O. Box 59029, Knoxville, TN 37950-9017 Make check or money order payable to 'Knoxville Utilities Board'. Include account number on check.

Retrieved June 2026 · Source: kub.org/bills-payments ·kub.org/bills-payments/customer-service-information ·kub.org/bills-payments/payment-locations-map.

Need to split your Knoxville Utilities Board bill into installments?

Retrieved June 2026 · Source: kub.org.

Knoxville Utilities Board payment arrangementDeferit
How to accessCheck Knoxville Utilities Board's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Knoxville Utilities Board offers payment arrangements, limits are set by Knoxville Utilities Board based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Knoxville Utilities Board at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Knoxville Utilities Board's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Knoxville Utilities Board and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forKnoxville Utilities Board bills onlyKnoxville Utilities Board and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Knoxville Utilities Board bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Knoxville Utilities Board

Can I use Deferit to pay my Knoxville Utilities Board bill?

Yes. Enter your Knoxville Utilities Board bill amount in Deferit and we pay Knoxville Utilities Board in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Knoxville Utilities Board accept?

Knoxville Utilities Board typically accepts online payments via credit card, debit card, or bank transfer. Visit kub.org or contact their support team for the most up-to-date options.

Does Knoxville Utilities Board offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Knoxville Utilities Board's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Knoxville Utilities Board bill on time?

Contact Knoxville Utilities Board directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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