Biller name
Louisville Water Company
HQ: 550 South Third Street, Louisville, KY 40202
Legal name
Louisville Water Company
Website
Deferit is unaffiliated with Louisville Water Company
Pay your Louisville Water Company bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Louisville Water Company Account & Billing Support
| Department | Number / Channel | Hours |
|---|---|---|
| Customer Service (local) Main | 502-583-6610 | Monday-Friday, 8 a.m. – 6 p.m. |
| Customer Service (toll-free) | 888-535-6262 | Monday-Friday, 8 a.m. – 6 p.m. |
Retrieved Jun 2026 · Source: louisvillewater.com · current departmental phone numbers and hours of operation.
Louisville Water Company Bill Types
About Louisville Water Company
Louisville Water Company is the municipally owned drinking water utility serving Louisville, Kentucky and surrounding counties. The company produces and distributes Louisville Pure Tap® across more than 4,300 miles of pipe and delivers roughly 138 million gallons of drinking water per day.
How to Pay Your Louisville Water Company Bill
- Phone: Call Louisville Water Company at (502) 583-6610.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Louisville Water Company in full immediately.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Louisville Water Company in full immediately. Learn more →
Payment Methods & Addresses
Retrieved Jun 2026 · Source: louisvillewater.com/customer-service/payment-options ·louisvillewater.com/news/louisville-water-launches-pure-connect ·louisvillewater.com/news/new-payment-options-for-louisville-water-customers.
Need to split your Louisville Water Company bill into installments?
Retrieved Jun 2026 · Source: louisvillewater.com.
| Louisville Water Company payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Louisville Water Company's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Louisville Water Company offers payment arrangements, limits are set by Louisville Water Company based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Louisville Water Company at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Louisville Water Company's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Louisville Water Company and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Louisville Water Company bills only | Louisville Water Company and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Louisville Water Company bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Louisville Water Company
Can I use Deferit to pay my Louisville Water Company bill? ›
Yes. Enter your Louisville Water Company bill amount in Deferit and we pay Louisville Water Company in full straight away. You repay us in 4 fortnightly instalments, completely free.
What payment methods does Louisville Water Company accept? ›
Louisville Water Company typically accepts online payments via credit card, debit card, or bank transfer. Visit Louisville Water Company's website or contact their support team for the most up-to-date options.
Does Louisville Water Company offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Louisville Water Company's website or app to check whether autopay is available and how to enrol.
What do I do if I can't pay my Louisville Water Company bill on time? ›
Contact Louisville Water Company directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Customer Service Tips for Louisville Water Company Customers
Pay and manage your account through Pure Connect. Louisville Water's Pure Connect portal lets you pay your bill, set up AutoPay using a checking or savings account, and view usage trends. You can also pay by phone at (502) 583-6610 or toll free at (888) 535-6262 using the automated system.
Look up your account number before calling. If you do not have your account number on hand, call (502) 583-6610 or (888) 535-6262, press 4, and use the automated lookup options. Customer service is available Monday through Friday 8 a.m. to 6 p.m.
Contact Drops of Kindness if you need help paying your bill. Louisville Water's Drops of Kindness program brings together payment arrangements, wastewater rate discounts, and referrals to partner agencies that can provide additional financial support. Visit louisvillewater.com or call (502) 583-6610 to find out which option fits your situation.
Retrieved Jun 2026 · Sources: louisvillewater.com/customer-service ·louisvillewater.com/customer-service/drops-of-kindness.
Updated: Jun 2026