Biller name
Lumos
HQ: Waynesboro, VA
Legal name
Lumos Networks Inc.
Website
Deferit is unaffiliated with Lumos
Pay your Lumos bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Lumos Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 855-465-8667 |
Retrieved July 2026 · Source: lumosfiber.com/contact · current departmental phone numbers and hours of operation.
About Lumos
Lumos is a telecommunications company offering fiber-optic internet, VoIP phone service, web hosting, and digital television to residential and business customers. The company maintains dual headquarters in Waynesboro, Virginia, and High Point, North Carolina. Lumos currently serves Virginia, North Carolina, and South Carolina, with recent expansion into Ohio, Kentucky, Alabama, Florida, Georgia, Illinois, and Indiana. As of April 2025, T-Mobile US and EQT Infrastructure each own 50% of Lumos.
Lumos bills commonly include fiber internet service charges, VoIP telephone service fees, digital television charges, equipment rental fees, and service installation fees. Deferit is unaffiliated with Lumos.
How to Pay Your Lumos Bill
- Online: Log in to your account at https://www.lumosfiber.com/my-account/ to view and pay your bill.
- Phone: Call 855-465-8667 (855-GO-LUMOS) to pay by phone with the Billing and Customer Support team.
- Auto-Pay: Log in at https://www.lumosfiber.com/my-account/ to set up automatic monthly payments from your bank account or card.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: lumosfiber.com ·lumosfiber.com/contact-us.
Need to split your Lumos bill into installments?
Retrieved July 2026 · Source: lumosfiber.com.
| Lumos payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Lumos's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Lumos offers payment arrangements, limits are set by Lumos based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Lumos at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Lumos's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Lumos and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Lumos bills only | Lumos and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Lumos bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Lumos
Can I use Deferit to pay my Lumos bill? ›
Yes. Enter your Lumos bill amount in Deferit and we pay Lumos in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Lumos accept? ›
Lumos typically accepts online payments via credit card, debit card, or bank transfer. Visit lumosfiber.com or contact their support team for the most up-to-date options.
Does Lumos offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Lumos's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Lumos bill on time? ›
Contact Lumos directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026