Biller name
McAllen Public Utility
HQ: McAllen, TX
Legal name
City of McAllen
Website
Deferit is unaffiliated with McAllen Public Utility
Pay your McAllen Public Utility bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support Late fees FAQ Split into installments
McAllen Public Utility Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | (956) 681-1600 |
| Emergency / Outage | (956) 648-4010 |
Retrieved July 2026 · Source: mcallenpublicutility.com/customer-service/directory.html · current departmental phone numbers and hours of operation.
About McAllen Public Utility
The McAllen Public Utility is a government board established in 1945 to manage water and sewer services for the City of McAllen, Texas. The utility operates under a Board of Trustees.
McAllen Public Utility bills commonly include water consumption charges, sewer service fees, and related utility surcharges. Deferit is unaffiliated with McAllen Public Utility.
How to Pay Your McAllen Public Utility Bill
- Online: Pay online at auslink.mcallen.net, the utility's customer portal.
- Phone: Call (956) 681-1600 for automated payments 24/7, or speak with customer service Monday–Friday 8AM–5PM.
- Mail: Mail check to P.O. Box 280, McAllen, TX 78505-0280.
- In-Person: Pay at 1300 Houston Ave., McAllen, TX 78501 (Monday–Friday 8AM–5PM, drive-thru 7:30AM–5:30PM).
- Auto-Pay: Enroll in automatic bank draft by calling (956) 681-1600 during business hours (Monday–Friday 8AM–5PM).
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: mcallenpublicutility.com/customer-service/faq.html.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Deposit | Residential: $100.00; Commercial: $250.00; Restaurants/Hotels: $1,000.00 | |
| Connection fee | $25.00 per meter | |
| Convenience fee | $2.75 per transaction | For online/phone payments via credit/debit card or electronic check |
| Meter test fee | $25 per test | After first free annual test per year |
| Late payment fee | Varies by state / not published | |
| Returned payment (NSF) fee | Varies by state / not published | |
| Reconnection fee | Varies by state / not published |
Retrieved July 2026 · Source: mcallenpublicutility.com/customer-service/faq.html ·mcallenpublicutility.com/residential-commercial/new-service.html ·mcallenpublicutility.com/departments/financial-operations/utility-billing.html
Need to split your McAllen Public Utility bill into installments?
Retrieved July 2026 · Source: mcallenpublicutility.com.
| McAllen Public Utility payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check McAllen Public Utility's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If McAllen Public Utility offers payment arrangements, limits are set by McAllen Public Utility based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by McAllen Public Utility at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check McAllen Public Utility's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by McAllen Public Utility and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | McAllen Public Utility bills only | McAllen Public Utility and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your McAllen Public Utility bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About McAllen Public Utility
Can I use Deferit to pay my McAllen Public Utility bill? ›
Yes. Enter your McAllen Public Utility bill amount in Deferit and we pay McAllen Public Utility in full right away. You repay us in 4 bi-weekly installments.
What payment methods does McAllen Public Utility accept? ›
McAllen Public Utility typically accepts online payments via credit card, debit card, or bank transfer. Visit mcallenpublicutility.com or contact their support team for the most up-to-date options.
Does McAllen Public Utility offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit McAllen Public Utility's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my McAllen Public Utility bill on time? ›
Contact McAllen Public Utility directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026