Biller name
Metro Water Services
HQ: Nashville, TN
Legal name
Metropolitan Government of Nashville and Davidson County
Website
Deferit is unaffiliated with Metro Water Services
Pay your Metro Water Services bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Metro Water Services Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 615-862-4600 |
| Emergency / Outage | 615-862-4600 option 3 |
| TTY | 615-862-4745 |
Retrieved June 2026 · Source: nashville.gov/departments/water ·nashville.gov/departments/water/customers/request-emergency-service · current departmental phone numbers and hours of operation.
About Metro Water Services
Metro Water Services is Nashville's municipal water utility department, providing water distribution, sewer, and stormwater management services to Davidson County residents and businesses. The department operates comprehensive infrastructure systems and offers customer services including billing, account management, and service requests.
Metro Water Services bills commonly include water charges, sewer service fees, stormwater management fees, and surcharges for water quality and infrastructure maintenance. Deferit is unaffiliated with Metro Water Services.
How to Pay Your Metro Water Services Bill
- Online: Pay at https://mwsonline.nashville.gov/iwr/user/login.seam with Apple Pay, Google Pay, Venmo, PayPal, or e-checks.
- Phone: Call 615-862-4600 to pay 24/7 with VISA or MasterCard.
- Mail: Mail check or payment to Metro Water Services, P.O. Box 305225, Nashville, TN 37230-5225.
- In-Person: Pay at customer service kiosk at 1700 Third Avenue North, Nashville, TN 37208 (24/7 with cash, checks, or major credit cards).
- Auto-Pay: Enroll in Bank Draft Auto Pay by calling 615-862-4600 for automatic withdrawal 15 days from billing date.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: nashville.gov/departments/water ·nashville.gov/departments/water/customers/payment-methods ·mwsonline.nashville.gov/iwr/user/login.seam.
Need to split your Metro Water Services bill into installments?
Retrieved June 2026 · Source: nashville.gov/departments/water.
| Metro Water Services payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Metro Water Services's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Metro Water Services offers payment arrangements, limits are set by Metro Water Services based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Metro Water Services at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Metro Water Services's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Metro Water Services and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Metro Water Services bills only | Metro Water Services and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Metro Water Services bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Metro Water Services
Can I use Deferit to pay my Metro Water Services bill? ›
Yes. Enter your Metro Water Services bill amount in Deferit and we pay Metro Water Services in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Metro Water Services accept? ›
Metro Water Services typically accepts online payments via credit card, debit card, or bank transfer. Visit nashville.gov or contact their support team for the most up-to-date options.
Does Metro Water Services offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Metro Water Services's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Metro Water Services bill on time? ›
Contact Metro Water Services directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026