Biller name
Metropolitan Utilities District
HQ: Omaha, NE
Legal name
Metropolitan Utilities District
Website
Deferit is unaffiliated with Metropolitan Utilities District
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How to pay Payment methods Support FAQ Split into installments
Metropolitan Utilities District Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-732-5864 |
| Customer Service (local) | 402-554-6666 |
| Emergency / Outage | 402-554-7777 |
Retrieved June 2026 · Source: mudomaha.com/contact · current departmental phone numbers and hours of operation.
About Metropolitan Utilities District
Metropolitan Utilities District (M.U.D.) is a publicly owned utility corporation serving the Omaha, Nebraska metropolitan area. The organization operates two primary utility systems: water service and natural gas service. M.U.D. is governed by a seven-member board of directors.
Metropolitan Utilities District bills commonly include water service charges (usage-based or flat fees), natural gas service charges (usage-based heating costs), system maintenance fees, and regulatory surcharges. Deferit is unaffiliated with Metropolitan Utilities District.
How to Pay Your Metropolitan Utilities District Bill
- Online: Pay online through MyAccount or one-time payment at https://myaccount.mudomaha.com; supports eCheck, Visa, Mastercard, Discover, PayPal, Venmo, and text-to-pay.
- Phone: Automated phone payment 24/7 at 402.554.6666; accepts eCheck, Visa, Mastercard, Discover.
- Phone: Customer service phone at 800.732.5864 for payment arrangements; available Monday-Friday 7:30 a.m. - 5:15 p.m. CST.
- In-Person: Pay at any Walmart location using Walmart Pay (no fee) with cash or debit card; request 'Walmart Pay' not Check-Free.
- In-Person: Drop box at M.U.D. Operations Center, 3100 S. 61st Ave., Gate 1, Omaha, NE; accepts check, cash, or money order.
- Mail: Mail check payment to PO Box 3600, Omaha, NE 68103; use remittance stub provided with bill.
- Auto-Pay: Recurring auto payment enrollment at https://myaccount.mudomaha.com; supports eCheck, Visa, Mastercard, Discover, PayPal, Venmo, or text-to-pay.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: mudomaha.com ·mudomaha.com/about-my-bill/ways-to-pay.
Need to split your Metropolitan Utilities District bill into installments?
Retrieved June 2026 · Source: mudomaha.com.
| Metropolitan Utilities District payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Metropolitan Utilities District's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Metropolitan Utilities District offers payment arrangements, limits are set by Metropolitan Utilities District based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Metropolitan Utilities District at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Metropolitan Utilities District's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Metropolitan Utilities District and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Metropolitan Utilities District bills only | Metropolitan Utilities District and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Metropolitan Utilities District bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Metropolitan Utilities District
Can I use Deferit to pay my Metropolitan Utilities District bill? ›
Yes. Enter your Metropolitan Utilities District bill amount in Deferit and we pay Metropolitan Utilities District in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Metropolitan Utilities District accept? ›
Metropolitan Utilities District typically accepts online payments via credit card, debit card, or bank transfer. Visit mudomaha.com or contact their support team for the most up-to-date options.
Does Metropolitan Utilities District offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Metropolitan Utilities District's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Metropolitan Utilities District bill on time? ›
Contact Metropolitan Utilities District directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026