Biller name
MonPower
HQ: Akron, OH
Legal name
MonPower
Website
Deferit is unaffiliated with MonPower
Pay your MonPower bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
MonPower Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-686-0022 |
| Emergency / Outage | 888-LIGHTSS (888-544-4877) |
| TTY | 711 |
Retrieved June 2026 · Source: firstenergycorp.com/mon_power.html/contact-us ·firstenergycorp.com/corporate/contact_us.html · current departmental phone numbers and hours of operation.
About MonPower
MonPower is a subsidiary of FirstEnergy Corp., an electric utility company serving the Mid-Atlantic region. The company provides electric service to residential and business customers in West Virginia and Maryland, offering account management, outage services, and bill assistance services.
MonPower bills commonly include electricity usage charges, transmission and distribution fees, regulatory charges, taxes, and adjustments for seasonal demand. Deferit is unaffiliated with MonPower.
How to Pay Your MonPower Bill
- Online: Pay via My Account portal at https://www.firstenergycorp.com/my_account/pay_my_bill.html; service fees apply for one-time card/bank payments, no fee for AutoPay bank account.
- Online: Guest payment without login at https://www.firstenergycorp.com/register_for_onlineaccount/guest-payment.html; accepts bank draft, debit/credit cards, PayPal, Apple Pay, Google Pay, Venmo.
- Phone: Call 800-433-8201 for one-time bank account or credit card payments; available Monday-Friday before 8 p.m. for same-day processing.
- Auto-Pay: Automatic bank account withdrawal on due date with no FirstEnergy fee via https://www.firstenergycorp.com/my_account/pay_my_bill.html.
- Auto-Pay: Automatic credit card charge (residential customers only, requires eBill enrollment) via https://www.firstenergycorp.com/my_account/pay_my_bill.html; charged 3 days after billing date.
- Mail: Send check to FirstEnergy, P.O. Box 371422, Pittsburgh, PA 15250-7422 for Ohio, Pennsylvania & New Jersey customers.
- In-Person: Find authorized payment agents via ZIP code lookup at https://www.firstenergycorp.com/help/billingpayments/ways-to-pay/authorized_paymentagencies.html; fees may vary by location.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: firstenergycorp.com/help/billingpayments/ways-to-pay.html ·firstenergycorp.com/help/billingpayments/ways-to-pay/pay_by_mail.html ·firstenergycorp.com/help/billingpayments/ways-to-pay/pay_by_phone.html ·firstenergycorp.com/my_account/payment_billing_options.html ·firstenergycorp.com/mon_power.html.
Need to split your MonPower bill into installments?
Retrieved June 2026 · Source: firstenergycorp.com/mon_power.html.
| MonPower payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check MonPower's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If MonPower offers payment arrangements, limits are set by MonPower based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by MonPower at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check MonPower's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by MonPower and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | MonPower bills only | MonPower and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your MonPower bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About MonPower
Can I use Deferit to pay my MonPower bill? ›
Yes. Enter your MonPower bill amount in Deferit and we pay MonPower in full right away. You repay us in 4 bi-weekly installments.
What payment methods does MonPower accept? ›
MonPower typically accepts online payments via credit card, debit card, or bank transfer. Visit firstenergycorp.com or contact their support team for the most up-to-date options.
Does MonPower offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit MonPower's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my MonPower bill on time? ›
Contact MonPower directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026