Home › Pay › Monroe County Water Authority

Biller name

Monroe County Water Authority

HQ: Rochester, NY


Legal name

Monroe County Water Authority

Website

Deferit is unaffiliated with Monroe County Water Authority

Deferit can pay your Monroe County Water Authority bill, and you pay Deferit in 4 smaller payments.1

Your repayment schedule

Enter your bill amount to see your payment schedule.

Monthly membership applies, cancelable anytime. All payments incur a processing fee.

How to pay Payment methods Support FAQ

Need to split your Monroe County Water Authority bill into installments?

Retrieved July 2026 · Source: mcwa.com.

Monroe County Water Authority payment arrangementDeferit
How to accessCheck Monroe County Water Authority's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Monroe County Water Authority offers payment arrangements, limits are set by Monroe County Water Authority based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Monroe County Water Authority at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Monroe County Water Authority's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a processing fee per payment. No Deferit late fees on Max and Ultra memberships.*
If you miss a paymentMissed-payment consequences are set by Monroe County Water Authority and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forMonroe County Water Authority bills onlyMonroe County Water Authority and most other US household bills
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*Deferit membership is $14.99 (Lite), $19.99 (Max) or $24.99 (Ultra) a month, plus a processing fee per payment. No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See membership terms for details.

Monroe County Water Authority Account & Billing Support

DepartmentNumber / Channel
Customer Service / Billing Main585-442-7200
Emergency / Outage585-442-2009

Retrieved July 2026 · Source: mcwa.com/customer-service · current departmental phone numbers and hours of operation.

About Monroe County Water Authority

Monroe County Water Authority (MCWA) is a water utility serving the Rochester, New York region. The authority manages water supply, treatment, and distribution to customers across multiple communities in Monroe County, operating 24/7 with several treatment facilities including the Shoremont and Webster plants.

Monroe County Water Authority bills commonly include base charges determined by meter size and commodity charges per 1,000 gallons of water usage, with different rates applied for residential and non-residential customers. Deferit is unaffiliated with Monroe County Water Authority.

How to Pay Your Monroe County Water Authority Bill

  1. Online: Pay at https://cp.mcwa.com with credit/debit card, ACH, Apple Pay, PayPal, or Venmo.
  2. Phone: Call 833-702-0083 to pay by phone with debit/credit card or ACH.
  3. Mail: Mail check to Monroe County Water Authority, 475 Norris Drive, Rochester, NY 14610.
  4. Auto-Pay: Set up ACH automatic deduction through customer portal at https://cp.mcwa.com.
  5. In-Person: Visit 475 Norris Drive, Rochester, NY 14610, Monday-Friday 9 AM to 4 PM.
  6. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Monroe County Water Authority Payment Methods & Addresses

Phone 833-702-0083
Auto pay Set up ACH automatic deduction from bank account; contact MCWA or use customer portal
In person 475 Norris Drive, Rochester, NY 14610; Mon-Fri 9 AM - 4 PM

Retrieved July 2026 · Source: mcwa.com/billing ·mcwa.com/customer-service/billing-payment-information/pay-your-bill-online ·mcwa.com/customer-service/billing-payment-information/customer-care-payment-options.

Pay your Monroe County Water Authority bill with Deferit

Pay now and split it into 4 installments, once every two weeks.

Learn more →

Common Questions About Monroe County Water Authority

Can I use Deferit to pay my Monroe County Water Authority bill? ›

Yes. Enter your Monroe County Water Authority bill amount in the Deferit app or online, and we pay Monroe County Water Authority directly. You pay us in 4 smaller payments, once every two weeks.

Split this bill in 4
What payment methods does Monroe County Water Authority accept? ›

Monroe County Water Authority typically accepts online payments via credit card, debit card, or bank transfer. Visit mcwa.com or contact their support team for the most up-to-date options.

Does Monroe County Water Authority offer autopay? ›

Most billers offer automatic payment to help avoid late fees. Visit Monroe County Water Authority's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Monroe County Water Authority bill on time? ›

Contact Monroe County Water Authority directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Learn more →

Updated: July 2026

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