Biller name
New Braunfels Utilities
HQ: New Braunfels, TX
Legal name
New Braunfels Utilities
Website
Deferit is unaffiliated with New Braunfels Utilities
Pay your New Braunfels Utilities bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
New Braunfels Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 830-629-8400 |
| Emergency / Outage | 830-629-4628 |
Retrieved June 2026 · Source: nbutexas.com/contact · current departmental phone numbers and hours of operation.
About New Braunfels Utilities
New Braunfels Utilities (NBU) is a community-owned utility established in 1942 that provides electric, water, and wastewater services to New Braunfels and surrounding areas. The organization also includes City of New Braunfels garbage and recycling services on customer bills.
New Braunfels Utilities bills commonly include electric service charges, water consumption fees, wastewater service charges, garbage service, and recycling service. Deferit is unaffiliated with New Braunfels Utilities.
How to Pay Your New Braunfels Utilities Bill
- Online: Pay online through MyAccount portal at https://myinfo.nbutexas.com/CC/connect/authentication/Login.xml.
- Phone: Call 1-844-863-7360 (available 24/7) to pay by checking, savings, Visa, MasterCard, or Discover.
- Auto-Pay: Set up automatic monthly payments through MyAccount portal under Pay Your Bill > My Profile > AutoPay.
- In-Person: Pay in person at Customer Solutions Center, 1488 South Seguin Ave, New Braunfels, TX 78130.
- Budget Billing: Budget Billing option available; contact customer service at 1-830-629-8400 for enrollment.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: nbutexas.com/ways-to-pay ·nbutexas.com/payment-options ·nbutexas.com/pay ·nbutexas.com.
Need to split your New Braunfels Utilities bill into installments?
Retrieved June 2026 · Source: nbutexas.com.
| New Braunfels Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check New Braunfels Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If New Braunfels Utilities offers payment arrangements, limits are set by New Braunfels Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by New Braunfels Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check New Braunfels Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by New Braunfels Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | New Braunfels Utilities bills only | New Braunfels Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your New Braunfels Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About New Braunfels Utilities
Can I use Deferit to pay my New Braunfels Utilities bill? ›
Yes. Enter your New Braunfels Utilities bill amount in Deferit and we pay New Braunfels Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does New Braunfels Utilities accept? ›
New Braunfels Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit nbutexas.com or contact their support team for the most up-to-date options.
Does New Braunfels Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit New Braunfels Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my New Braunfels Utilities bill on time? ›
Contact New Braunfels Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026