Biller name
Newport News Waterworks
HQ: Newport News, VA
Legal name
City of Newport News - Department of Public Utilities (Waterworks Division)
Website
Deferit is unaffiliated with Newport News Waterworks
Pay your Newport News Waterworks bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Newport News Waterworks Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 757-926-1000 |
| Emergency / Outage | 757-234-4800 |
| TTY | 711 |
Retrieved June 2026 · Source: nnva.gov/151/Waterworks/contact ·nnva.gov/151/Waterworks/contact-us · current departmental phone numbers and hours of operation.
About Newport News Waterworks
Newport News Waterworks is a regional water provider owned and operated by the City of Newport News that serves over 410,000 people in Hampton, Newport News, Poquoson, York County, and part of James City County. The utility manages multiple reservoirs, water mains and distribution systems, water meters including smart meter technology, and treatment and testing facilities.
Newport News Waterworks bills commonly include water service charges, meter fees, and any applicable taxes or conservation program fees. Deferit is unaffiliated with Newport News Waterworks.
How to Pay Your Newport News Waterworks Bill
- Online: Pay online at https://myservices.nnww.nnva.gov/nnww/
- Phone: Call 757-926-1000 to pay by phone during business hours (Monday–Friday, 8 AM–5 PM).
- Mail: Mail check or money order to PO Box 979, Newport News, VA 23607-0979
- Auto-Pay: Set up automatic recurring payments from your bank account through the MyServices portal.
- Budget Billing: Enroll in Budget Billing for stabilized monthly payments through the MyServices portal.
- In-Person: Pay in person at the Waterworks office, 700 Town Center Drive, Newport News, VA 23606
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: nnva.gov/151/Waterworks ·nnva.gov/2526/By-Mail.
Need to split your Newport News Waterworks bill into installments?
Retrieved June 2026 · Source: nnva.gov/151/Waterworks.
| Newport News Waterworks payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Newport News Waterworks's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Newport News Waterworks offers payment arrangements, limits are set by Newport News Waterworks based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Newport News Waterworks at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Newport News Waterworks's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Newport News Waterworks and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Newport News Waterworks bills only | Newport News Waterworks and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Newport News Waterworks bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Newport News Waterworks
Can I use Deferit to pay my Newport News Waterworks bill? ›
Yes. Enter your Newport News Waterworks bill amount in Deferit and we pay Newport News Waterworks in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Newport News Waterworks accept? ›
Newport News Waterworks typically accepts online payments via credit card, debit card, or bank transfer. Visit nnva.gov or contact their support team for the most up-to-date options.
Does Newport News Waterworks offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Newport News Waterworks's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Newport News Waterworks bill on time? ›
Contact Newport News Waterworks directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026