Home Pay Newport Utilities

Biller name

Newport Utilities

HQ: Newport, TN


Legal name

Newport Utilities

Website

Deferit is unaffiliated with Newport Utilities

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How to pay Payment methods Support FAQ Split into installments

Newport Utilities Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(423) 625-2800
Emergency / Outage(423) 625-2810

Retrieved June 2026 · Source: newportutilities.com ·newportutilities.com/outage ·newportutilities.com/customer-service · current departmental phone numbers and hours of operation.

About Newport Utilities

It began in 1940 when the City of Newport purchased the electrical system from the Tennessee Valley Authority, and has since expanded to provide water delivery, wastewater treatment, and broadband internet and landline services.

Newport Utilities bills commonly include electricity usage charges, water consumption, wastewater/sewer treatment fees, and broadband internet or landline service charges. Deferit is unaffiliated with Newport Utilities.

How to Pay Your Newport Utilities Bill

  1. Online: Pay online 24/7 through Newport Utilities' branded SmartHub portal at newportutilities.smarthub.coop/ui/#/paynow.
  2. Phone: Call (423) 625-2800 and select the payment option, or use the toll-free automated line at (855) 939-3560 for 24/7 phone payments.
  3. Mail: Mail a check or money order to Newport Utilities, P.O. Box 519, Newport, TN 37822.
  4. In-Person: Pay at the main office/drive-thru at 170 Cope Boulevard, Newport, TN (Mon-Fri 9:00 AM-4:30 PM, cash/check/card), or use the 24/7 kiosk in the adjacent parking lot.
  5. Auto-Pay: Enroll in automatic bank draft or credit card payments via the SmartHub portal at newportutilities.smarthub.coop/ui/#/login or by contacting customer service.
  6. Budget Billing: Enroll in Variable Budget Billing, which averages your current month plus the prior 11 months of usage into one monthly amount, by contacting customer service.
  7. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address Newport Utilities, P.O. Box 519, Newport, TN 37822 For check or money order payments only
Online Pay online at Newport Utilities' Payment Options page Links to the utility's SmartHub member portal, available 24/7.
Phone (855) 939-3560 Toll-free automated payment portal line; main CS line (423) 625-2800 option 3 also accepts payments
Mail See addresses Checks or money orders only
In person 170 Cope Boulevard, Newport, TN 37821 Main lobby and drive-thru: Mon-Fri 9:00 AM-4:30 PM, accepts cash/check/card; 24/7 kiosk between main office and Lowland Credit Union parking lot accepts cash/check/card; night depository for checks/money orders only
Auto pay Automatic bank draft or credit card payment program Enroll via SmartHub portal or by contacting customer service

Retrieved June 2026 · Source: newportutilities.com/pay ·newportutilities.com/payment-options.

Need to split your Newport Utilities bill into installments?

Retrieved June 2026 · Source: newportutilities.com.

Newport Utilities payment arrangementDeferit
How to accessCheck Newport Utilities's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Newport Utilities offers payment arrangements, limits are set by Newport Utilities based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Newport Utilities at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Newport Utilities's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Newport Utilities and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forNewport Utilities bills onlyNewport Utilities and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Newport Utilities bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Newport Utilities

Can I use Deferit to pay my Newport Utilities bill?

Yes. Enter your Newport Utilities bill amount in Deferit and we pay Newport Utilities in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Newport Utilities accept?

Newport Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit newportutilities.com or contact their support team for the most up-to-date options.

Does Newport Utilities offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Newport Utilities's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Newport Utilities bill on time?

Contact Newport Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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