Home Pay NYC Department of Environmental Protection

Biller name

NYC Department of Environmental Protection

HQ: New York, NY


Legal name

New York City Department of Environmental Protection

Website

Deferit is unaffiliated with NYC Department of Environmental Protection

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NYC Department of Environmental Protection Account & Billing Support

DepartmentNumber / Channel
Customer Service Main(718) 595-7000
Emergency / Outage311
TTY(212) 504-4115

Retrieved June 2026 · Source: nyc.gov/about/contact.page ·nyc.gov/pay-my-bills/customer-service.page · current departmental phone numbers and hours of operation.

About NYC Department of Environmental Protection

The New York City Department of Environmental Protection (DEP) is the department of the government of New York City that manages the city's water supply and sewage treatment systems and works to reduce air, noise, and hazardous materials pollution. Operating under a budget of $1.88 billion, DEP distributes more than 1.1 billion gallons of water each day to more than 9 million residents through a network that includes nineteen reservoirs and three controlled lakes.

NYC Department of Environmental Protection bills commonly include water consumption charges, sewer rent, stormwater fees, and water/sewer surcharges. Deferit is unaffiliated with NYC Department of Environmental Protection.

How to Pay Your NYC Department of Environmental Protection Bill

  1. Online: Pay online via NYC DEP's QuickPay one-time payment portal or by registering for a My DEP Account at https://a826-umax.dep.nyc.gov/quickpay; a 2.25% fee applies for credit/debit card payments, no fee for bank account payments.
  2. Phone: Call (866) 622-8292 for DEP's automated phone payment service, available 24/7, with a 2.25% fee for credit/debit card (no fee for bank account).
  3. Mail: Mail a check or money order payable to NYC Water Board, using the return envelope included with the bill, to P.O. Box 11863, Newark, NJ 07101-8163.
  4. In-Person: Pay in person with cash, check, or money order at a DEP Borough Office or NYC Department of Finance Business Center; see DEP's Customer Service page for locations and hours.
  5. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Payment mailing address NYC Water Board, P.O. Box 11863, Newark, NJ 07101-8163 Use the return envelope included with the bill; make checks/money orders payable to NYC Water Board; include the bill stub.
Online Pay online via My DEP Account / QuickPay QuickPay is a one-time payment option; customers can also register for a My DEP Account. 2.25% convenience fee applies for credit/debit card payments; no fee for checking/savings account.
Phone (866) 622-8292 Automated service, 24/7. No fee by checking/savings account; 2.25% convenience fee for credit/debit card.
In person See DEP Customer Service page for borough office locations/hours Check or money order accepted at DEP Borough Offices; cash, check, or money order accepted at NYC DOF Business Centers.

Retrieved June 2026 · Source: nyc.gov/pay-my-bills/how-to-pay.page ·a826-umax.dep.nyc.gov/quickpay.

Need to split your NYC Department of Environmental Protection bill into installments?

Retrieved June 2026 · Source: nyc.gov.

NYC Department of Environmental Protection payment arrangementDeferit
How to accessCheck NYC Department of Environmental Protection's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf NYC Department of Environmental Protection offers payment arrangements, limits are set by NYC Department of Environmental Protection based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by NYC Department of Environmental Protection at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check NYC Department of Environmental Protection's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by NYC Department of Environmental Protection and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forNYC Department of Environmental Protection bills onlyNYC Department of Environmental Protection and most other US household bills
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*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your NYC Department of Environmental Protection bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About NYC Department of Environmental Protection

Can I use Deferit to pay my NYC Department of Environmental Protection bill?

Yes. Enter your NYC Department of Environmental Protection bill amount in Deferit and we pay NYC Department of Environmental Protection in full right away. You repay us in 4 bi-weekly installments.

What payment methods does NYC Department of Environmental Protection accept?

NYC Department of Environmental Protection typically accepts online payments via credit card, debit card, or bank transfer. Visit nyc.gov or contact their support team for the most up-to-date options.

Does NYC Department of Environmental Protection offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit NYC Department of Environmental Protection's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my NYC Department of Environmental Protection bill on time?

Contact NYC Department of Environmental Protection directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: June 2026

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