Biller name
Oates Energy
HQ: Jacksonville, FL
Legal name
Oates Energy, Inc.
Website
Deferit is unaffiliated with Oates Energy
Pay your Oates Energy bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Oates Energy Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 904-242-0075 |
| Sales / Request a Quote | 800-717-9811 |
Retrieved July 2026 · Source: oatesenergy.com/contact · current departmental phone numbers and hours of operation.
About Oates Energy
Oates Energy, Inc. is a utility billing and submetering company located in Jacksonville, Florida. The company specializes in water and sewer billing services and submetering solutions for multifamily and residential properties.
Oates Energy bills commonly include water consumption charges, electric usage fees, gas charges, sewer fees, and submetering charges. Deferit is unaffiliated with Oates Energy.
How to Pay Your Oates Energy Bill
- Phone: Call (800) 717-9811 to pay by phone.
- Online: Visit https://www.oatesenergy.com/ to access their resident login portal for credit/debit card and e-check payments.
- Auto-Pay: Contact (800) 717-9811 or access their resident portal to set up automatic ACH bank account deductions.
- Mail: Call (800) 717-9811 to request the payment mailing address for check payments.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: oatesenergy.com/pay.
Need to split your Oates Energy bill into installments?
Retrieved July 2026 · Source: oatesenergy.com.
| Oates Energy payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Oates Energy's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Oates Energy offers payment arrangements, limits are set by Oates Energy based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Oates Energy at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Oates Energy's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Oates Energy and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Oates Energy bills only | Oates Energy and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Oates Energy bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Oates Energy
Can I use Deferit to pay my Oates Energy bill? ›
Yes. Enter your Oates Energy bill amount in Deferit and we pay Oates Energy in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Oates Energy accept? ›
Oates Energy typically accepts online payments via credit card, debit card, or bank transfer. Visit oatesenergy.com or contact their support team for the most up-to-date options.
Does Oates Energy offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Oates Energy's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Oates Energy bill on time? ›
Contact Oates Energy directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026