Biller name
OhmConnect
HQ: San Francisco, CA
Legal name
OhmConnect, Inc.
Website
Deferit is unaffiliated with OhmConnect
Pay your OhmConnect bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
OhmConnect Account & Billing Support
| Department | Number / Channel | Hours |
|---|---|---|
| OhmConnect Energy Billing Main | 855-961-4646 | Mon-Fri, 8am-5pm CT |
| OhmConnect Rewards Program (OhmConnect, Inc.) | 844-646-2664 |
Retrieved June 2026 · Source: tx.ohmconnect.com/terms-of-service ·ohmconnect.com/terms-of-service · current departmental phone numbers and hours of operation.
About OhmConnect
OhmConnect, Inc. is a San Francisco-based energy technology company that runs a free demand-response rewards program, paying members for cutting electricity use during peak-demand events called by partner utilities such as PG&E, SCE, and SDG&E. Through its subsidiary OhmConnect Texas LLC, the company also operated a separate retail electricity brand called OhmConnect Energy (PUCT Certificate No. 10280), which sold electricity plans directly to residential customers in Texas's deregulated market and billed them for their power usage. OhmConnect Energy stopped accepting new enrollments in 2026, but customers who still have an active OhmConnect Energy account can view and pay their bill online or by phone.
An OhmConnect Energy bill typically includes charges for electricity usage (kWh), the plan's per-kWh energy rate, TDU (transmission and distribution utility) delivery charges, base or service fees, and applicable state and local taxes. Deferit is unaffiliated with OhmConnect.
How to Pay Your OhmConnect Bill
- Online: Log in to your OhmConnect Energy account at ohm-myacct.smartgridcis.net to view your bill and pay online.
- By phone: Call OhmConnect Energy billing support at 855-961-4646 (Mon-Fri, 8am-5pm CT) to pay by phone.
- By mail: Mail a check or money order to OhmConnect Energy, PO Box 920919, Houston, TX 77018.
- Auto Pay: Enroll in recurring ACH bank draft, or save a credit or debit card in your online account, for automatic payments.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: tx.ohmconnect.com/terms-of-service ·tx.ohmconnect.com/help-center.
Need to split your OhmConnect bill into installments?
Retrieved June 2026 · Source: ohmconnect.com.
| OhmConnect payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check OhmConnect's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If OhmConnect offers payment arrangements, limits are set by OhmConnect based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by OhmConnect at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check OhmConnect's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by OhmConnect and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | OhmConnect bills only | OhmConnect and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your OhmConnect bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About OhmConnect
Can I use Deferit to pay my OhmConnect bill? ›
Yes. Enter your OhmConnect bill amount in Deferit and we pay OhmConnect in full right away. You repay us in 4 bi-weekly installments.
What payment methods does OhmConnect accept? ›
OhmConnect typically accepts online payments via credit card, debit card, or bank transfer. Visit ohmconnect.com or contact their support team for the most up-to-date options.
Does OhmConnect offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit OhmConnect's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my OhmConnect bill on time? ›
Contact OhmConnect directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026