Biller name
Penelec
HQ: Akron, OH
Legal name
Penelec (First Energy Company)
Website
Deferit is unaffiliated with Penelec
Pay your Penelec bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Penelec Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-545-7741 |
Retrieved June 2026 · Source: firstenergycorp.com/corporate/contact_us.html ·firstenergycorp.com/penelec.html ·firstenergycorp.com/help · current departmental phone numbers and hours of operation.
About Penelec
Penelec (Pennsylvania Electric Company) is an electric utility operating company that serves northern and central Pennsylvania. The company provides electricity distribution and transmission services to customers throughout its service territory and operates as part of FirstEnergy Corp's portfolio of utility companies.
Penelec bills commonly include electric distribution charges, transmission fees, taxes and surcharges, and service fees. Deferit is unaffiliated with Penelec.
How to Pay Your Penelec Bill
- Online: Pay online at https://www.firstenergycorp.com/my_account/pay_my_bill.html; accepts bank account, debit/credit card, Apple Pay, Google Pay, Venmo, PayPal, with guest payment option available.
- Online: Pay as guest without account login at https://www.firstenergycorp.com/register_for_onlineaccount/guest-payment.html for one-time payments.
- Phone: Call 1-800-433-8201 (ACI Worldwide IVR) to pay by bank account or credit card; same-day processing for payments before 8 p.m. Mon–Fri (service fees may apply).
- Auto-Pay: Enroll in automatic monthly payments through the online account portal at https://www.firstenergycorp.com/my_account/pay_my_bill.html.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: firstenergycorp.com/help.html ·firstenergycorp.com/penelec.html ·firstenergycorp.com/contact_us.html.
Need to split your Penelec bill into installments?
Retrieved June 2026 · Source: firstenergycorp.com/penelec.html.
| Penelec payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Penelec's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Penelec offers payment arrangements, limits are set by Penelec based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Penelec at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Penelec's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Penelec and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Penelec bills only | Penelec and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Penelec bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Penelec
Can I use Deferit to pay my Penelec bill? ›
Yes. Enter your Penelec bill amount in Deferit and we pay Penelec in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Penelec accept? ›
Penelec typically accepts online payments via credit card, debit card, or bank transfer. Visit firstenergycorp.com or contact their support team for the most up-to-date options.
Does Penelec offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Penelec's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Penelec bill on time? ›
Contact Penelec directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026