How to pay Support FAQ Split into installments
Pepco Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 202-833-7500 |
Retrieved June 2026 · Source: pepco.com/contact · current departmental phone numbers and hours of operation.
About Pepco
Pepco (the Potomac Electric Power Company) is an American utility company that supplies electric power to Washington, D.C. and surrounding communities in Maryland. It is owned by Exelon.
Pepco bills commonly include charges for electricity delivery, transmission costs, distribution fees, and applicable taxes and regulatory assessments. Deferit is unaffiliated with Pepco.
How to Pay Your Pepco Bill
- Online: Visit pepco.com and log into your account to pay via checking account, savings account, or credit card. Bank account payments are free; card payments incur a convenience fee. Payments submitted before cutoff time on a business day typically post the same day.
- Auto-Pay: Set up recurring automatic payments from a linked bank account with no fee. The system automatically drafts the full balance around the due date each month.
- Phone: Call Pepco's 24-hour automated payment line (number available on bill or website) at 202-833-7500. Enter your account number and complete payment using a bank account or card.
- App: Download the Pepco mobile app (iOS/Android) to pay in under two minutes, report outages, and track usage. Bank account payments are free; card payments incur a convenience fee.
- In-Person: Visit authorized payment agents across DC (grocery stores, check-cashing outlets). Find locations filtered by zip code at pepco.com. Bring your account number or bill.
- Mail: Send a personal check or money order with the remittance stub from your paper bill. Allow five to seven business days before the due date to avoid late fees.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Need to split your Pepco bill into installments?
Retrieved June 2026 · Source: pepco.com.
| Pepco payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Pepco's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Pepco offers payment arrangements, limits are set by Pepco based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Pepco at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Pepco's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Pepco and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Pepco bills only | Pepco and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Pepco bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Pepco
Can I use Deferit to pay my Pepco bill? ›
Yes. Enter your Pepco bill amount in Deferit and we pay Pepco in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Pepco accept? ›
Pepco typically accepts online payments via credit card, debit card, or bank transfer. Visit pepco.com or contact their support team for the most up-to-date options.
Does Pepco offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Pepco's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Pepco bill on time? ›
Contact Pepco directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026