Home Pay Provo City Utilities

Biller name

Provo City Utilities

HQ: Provo, UT


Legal name

City of Provo

Website

Deferit is unaffiliated with Provo City Utilities

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Provo City Utilities Account & Billing Support

DepartmentNumber / Channel
Customer Service / Billing Main(801) 852-6000
Emergency / Outage(801) 852-6888

Retrieved July 2026 · Source: provo.gov/contact-us ·provo.gov/180/Contact-Us ·provo.gov/179/311-Customer-Service ·provo.gov/181/City-Utilities ·provo.gov/352/Power · current departmental phone numbers and hours of operation.

About Provo City Utilities

Provo City Utilities is the municipal utility provider serving Provo, Utah. The organization supplies power, water and sewer service, and trash and recycling collection to city residents. All utility services are billed based on usage.

Provo City Utilities bills commonly include electricity charges, water and sewer fees, and trash and recycling collection charges. Deferit is unaffiliated with Provo City Utilities.

How to Pay Your Provo City Utilities Bill

  1. Online: Pay online through the myUsage portal at https://www.provo.gov/311MyUsage.
  2. Phone: Call (801) 852-6000 Monday-Friday, 8:00 AM to 6:00 PM.
  3. In-Person: Pay at 445 W Center Street, Suite 140, Provo, UT 84601, Monday-Friday 8:00 AM to 6:00 PM.
  4. Auto-Pay: Set up automatic payments through the myUsage portal at https://www.provo.gov/311MyUsage.
  5. With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →

Payment Methods & Addresses

Phone (801) 852-6000 311 available within Provo City limits; hours Monday-Friday, 8:00 AM - 6:00 PM
In person 445 W Center Street, Suite 140, Provo, UT 84601 Monday-Friday, 8:00 AM - 6:00 PM

Retrieved July 2026 · Source: provo.gov/181/City-Utilities ·provo.gov ·myusage.provo.org/app/login.jsp.

Need to split your Provo City Utilities bill into installments?

Retrieved July 2026 · Source: provo.gov.

Provo City Utilities payment arrangementDeferit
How to accessCheck Provo City Utilities's online account, payment portal, or customer support team for available payment arrangement options.Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app.
Maximum splitIf Provo City Utilities offers payment arrangements, limits are set by Provo City Utilities based on your account status. We couldn't verify a published maximum split.4 installments, once every two weeks, up to your Deferit balance
Eligibility & approvalDecided by Provo City Utilities at request time based on account statusMonthly Deferit membership, no lock-ins. Cancel anytime.
Fees & interestFees and interest were not published in the sources reviewed. Check Provo City Utilities's payment portal or support team before setting up an arrangement.Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.*
If you miss a paymentMissed-payment consequences are set by Provo City Utilities and may include late fees, service interruption, or collection activity depending on your account.You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.*
Works forProvo City Utilities bills onlyProvo City Utilities and most other US household bills
Learn more →

*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.

Pay your Provo City Utilities bill with Deferit

Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.

Common Questions About Provo City Utilities

Can I use Deferit to pay my Provo City Utilities bill?

Yes. Enter your Provo City Utilities bill amount in Deferit and we pay Provo City Utilities in full right away. You repay us in 4 bi-weekly installments.

What payment methods does Provo City Utilities accept?

Provo City Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit provo.gov or contact their support team for the most up-to-date options.

Does Provo City Utilities offer autopay?

Most billers offer automatic payment to help avoid late fees. Visit Provo City Utilities's website or app to check whether autopay is available and how to enroll.

What do I do if I can't pay my Provo City Utilities bill on time?

Contact Provo City Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.

Updated: July 2026

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