Biller name
Public Storage
HQ: not publicly available
Legal name
Public Storage
Website
Also known as
Public Storage · PS®
Deferit is unaffiliated with Public Storage
Pay your Public Storage bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support Late fees FAQ Split into installments
Public Storage Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer support Main | 800-742-8048 |
| Reservations and general inquiries | 800-688-8057 |
| Pay by phone (automated) | 866-444-4747 |
| Online chat | help.publicstorage.com |
Retrieved June 2026 · Source: publicstorage.com/storage-solutions/storage-faqs ·help.publicstorage.com/troubleshooting/technical-issues/z-contact-us ·help.publicstorage.com/manage-your-account/payments/make-a-payment · current departmental phone numbers and hours of operation.
Public Storage Bill Types
About Public Storage
Public Storage is a self-storage real estate investment trust (REIT) and the world's largest owner and operator of self-storage facilities, with more than 3,300 locations across the United States. The company was founded in 1972 and its common and preferred stocks trade on the New York Stock Exchange. It is a member of the S&P 500 and FT Global 500.
Public Storage bills commonly include monthly rent for your storage unit, plus any applicable late fees or lien fees if payment has been missed. Deferit is unaffiliated with Public Storage.
How to Pay Your Public Storage Bill
- Online: publicstorage.com My Account · one-time or recurring AutoPay · no fee.
- Mobile app: Public Storage app (iOS and Android) · tap Payments · one-time or AutoPay · no fee.
- In-person: facility office during business hours (cash, check, or card) · kiosks at some locations.
- Phone: 1-866-444-4747 (automated) · enter phone number on file · up to $20 processing fee per transaction.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays Public Storage in full immediately. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: help.publicstorage.com/manage-your-account/payments/make-a-payment ·publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html ·publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late fee | Varies by state and facility | Check your rental agreement for exact amount and grace period |
| Lien fees | Varies (not published) | Charged when the lien process is initiated, accumulating on top of late fees |
| Pay-by-phone processing fee | Up to $20 (may apply) | Applies to the 866-444-4747 automated line only. Online, AutoPay, and in-person payments have no fee |
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html ·help.publicstorage.com/rent-a-unit/rental-faqs/zzzzz-Storage_Auctions_and_the_Lien_Process ·publicstorage.com/blog/storage-tips/how-storage-auctions-work.html ·publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html
Need to split your Public Storage bill into installments?
Public Storage rentals are month-to-month and payment is due on the same date each month as your move-in date. If payment is missed, late fees apply (amount varies by state and facility). Once the lien process begins, late fees and lien fees accumulate, making it harder to catch up. Payment plans to clear arrears are often not available per Public Storage's own guidance. Resolving the balance in full before the auction stage is strongly recommended.
If the goal is to pay the bill in full now and spread the cost into smaller repayments, Deferit can pay an eligible Public Storage bill on your behalf and let you repay it in 4 smaller installments.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html ·help.publicstorage.com/rent-a-unit/rental-faqs/zzzzz-Storage_Auctions_and_the_Lien_Process ·publicstorage.com/blog/storage-tips/how-storage-auctions-work.html.
| Public Storage Pay in Full |  Deferit | |
|---|---|---|
| How to access | Public Storage does not offer a formal payment-plan program for customers in arrears. Contact 800-742-8048 or chat to discuss your account before the lien process begins. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | Monthly billing only. Payment plans to catch up on overdue rent are often not available. Paying the full overdue balance is typically required to stop the lien process. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Public Storage at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Pay-by-phone (866-444-4747) carries a processing fee of up to $20 per transaction. Online, AutoPay, and in-person payments carry no additional fee. If payment is missed, a late fee may apply. Amount and timing vary by state and facility, so check your rental agreement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Late fee added (amount varies by state and facility). Lien fees begin to accumulate. Once the lien process is initiated, catching up becomes harder as late fees and lien fees compound. Unit contents may ultimately be sold at auction under state law. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Public Storage bills only | Public Storage and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Public Storage bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Public Storage
Does Public Storage charge a late fee? ›
Yes. If a payment is missed, a late fee may apply. The exact amount and grace period vary by state and facility, so check your rental agreement for the specifics that apply to your unit.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html
What happens if I miss a Public Storage payment? ›
A late fee is added (amount varies by state and facility). If rent remains unpaid for an extended period, Public Storage begins a legal lien process required by state law. Lien fees are added on top of late fees, making the total harder to clear. If the process goes far enough, the contents of your unit may be sold at auction. Contact 800-742-8048 or chat at help.publicstorage.com as soon as possible to resolve the balance before the lien process advances.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html ·help.publicstorage.com/rent-a-unit/rental-faqs/zzzzz-Storage_Auctions_and_the_Lien_Process ·publicstorage.com/blog/storage-tips/how-storage-auctions-work.html
How do I pay my Public Storage bill online? ›
Log in to your account at publicstorage.com, go to My Account, and select Payments to make a one-time payment or set up AutoPay. You can also pay through the Public Storage app (iOS or Android) by tapping Payments after logging in. Accepted methods include checking account (ACH), Visa, Mastercard, Discover, and American Express credit or debit cards. Online and AutoPay payments carry no processing fee.
Retrieved June 2026 · Source: help.publicstorage.com/manage-your-account/payments/make-a-payment ·publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html
Can I split my Public Storage bill into installments? ›
Public Storage does not offer a built-in installment or payment-plan option. Rent is billed monthly on a month-to-month basis, and payment plans to catch up on arrears are often not available. For an actual split, Deferit can pay your Public Storage bill in full now and let you repay it across 4 bi-weekly installments. Eligibility check before you commit.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html
Is there a fee to pay my Public Storage bill by phone? ›
Yes. Paying by phone through the automated line at 1-866-444-4747 carries a processing fee of up to $20 per transaction. Individual facility offices cannot accept payments over the phone. To avoid the fee, pay online at publicstorage.com, through the Public Storage app, or in person at your facility.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html ·help.publicstorage.com/manage-your-account/payments/make-a-payment
How does Public Storage AutoPay work? ›
AutoPay is a free service that automatically charges your chosen payment method on your monthly due date. Set it up through My Account on publicstorage.com or in the Public Storage app under Payments. Customers using AutoPay are automatically entered for a chance to win $1,000 each month. If AutoPay fails due to insufficient funds or an account change, it is disabled and you must manually re-enroll with a working payment method.
Retrieved June 2026 · Source: publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html
How do I contact Public Storage billing support? ›
For current customer support and account or billing questions, call 800-742-8048. For reservations and general inquiries, call 800-688-8057. You can also chat online at help.publicstorage.com or visit your facility in person. Phone hours are not published on publicstorage.com.
Retrieved June 2026 · Source: help.publicstorage.com/troubleshooting/technical-issues/z-contact-us ·publicstorage.com/storage-solutions/storage-faqs
Customer Service Tips for Public Storage Customers
Have these ready before you call. Your account number, the phone number on file, your unit number and facility address, and your last payment date and amount. For customer support call 800-742-8048 or chat at help.publicstorage.com.
How to read your Public Storage bill. Your monthly rent is due on the same date each month as your original move-in date. Check your rental agreement or log in to My Account to see the exact due date, unit size, and any fees. Late fees and lien fees are listed separately and vary by state and facility. If you see a fee you do not recognize, contact 800-742-8048 before the next billing cycle.
How to lower your bill. If your unit is larger than you need, ask about downsizing to a smaller unit at the same or nearby facility. Enabling AutoPay removes any risk of a missed-payment late fee and enters you for a monthly $1,000 sweepstakes. If the challenge is timing cash flow rather than reducing recurring costs, Deferit's Pay-in-4 option can split your bill in 4 installments, subject to eligibility.
Retrieved June 2026 · Sources: help.publicstorage.com/manage-your-account/payments/make-a-payment ·publicstorage.com/blog/public-storage/how-to-pay-your-public-storage-bill-easy-and-quick.html ·publicstorage.com/blog/public-storage/paying-your-public-storage-made-simple.html.
Updated: June 2026