Biller name
Regional Water Authority
HQ: New Haven, CT
Legal name
Regional Water Authority
Website
Deferit is unaffiliated with Regional Water Authority
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How to pay Payment methods Support Late fees FAQ Split into installments
Regional Water Authority Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 203-562-4020 |
| Lead Inquiry | 833-792-5323 |
Retrieved July 2026 · Source: rwater.com/contact-us · current departmental phone numbers and hours of operation.
About Regional Water Authority
The Regional Water Authority is a water utility serving 15 municipalities in South Central Connecticut from its headquarters in New Haven. The utility delivers approximately 44 million gallons of water daily to a population exceeding 432,000 residents across its service area. The RWA manages approximately 28,000 acres of watershed land.
Regional Water Authority bills commonly include water consumption charges, sewer service fees, stormwater management charges, and infrastructure maintenance fees. Deferit is unaffiliated with Regional Water Authority.
How to Pay Your Regional Water Authority Bill
- Online: Pay one-time or access your account at https://myaccount.rwater.com/home
- Phone: Call 203-562-4020 to pay by phone or ask billing questions (Monday-Friday 8 AM–5 PM)
- In-Person: Pay at the main office, 90 Sargent Drive, New Haven, CT 06511 (Monday-Friday 8 AM–5 PM)
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: rwater.com ·myaccount.rwater.com/quickpay.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 1.5% per month on amounts unpaid after 28 days from billing date | Effective April 1, 2025. Applied as interest on delinquent accounts per Rules and Regulations Section H.8 |
| Returned payment (NSF) fee | $30.00 | Deficient Check Charge listed in Miscellaneous Rates section of Rate Schedule |
| Reconnection fee | $193.00 (prior to 3:30 p.m.); $256.00 (after 3:30 p.m.) | Termination & Reconnection Charge from Miscellaneous Rates section of Rate Schedule |
| Deposit | Varies by state / not published | RWA may require a cash deposit at its discretion per Rules and Regulations Section H.16; simple interest per Connecticut General Statutes Section 16-262j applied to deposit |
| Collection visit charge | $48.00 | Charged for service call due to delinquency, listed in Miscellaneous Rates |
Retrieved July 2026 · Source: rwater.com/docs/default-source/default-document-library/rwa-rules-and-regulations-412025.pdf ·rwater.com/docs/default-source/default-document-library/july-2-2026-all-service-areas-rate-schedule_final.pdf
Need to split your Regional Water Authority bill into installments?
Retrieved July 2026 · Source: rwater.com.
| Regional Water Authority payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Regional Water Authority's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Regional Water Authority offers payment arrangements, limits are set by Regional Water Authority based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Regional Water Authority at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Regional Water Authority's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Regional Water Authority and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Regional Water Authority bills only | Regional Water Authority and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Regional Water Authority bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Regional Water Authority
Can I use Deferit to pay my Regional Water Authority bill? ›
Yes. Enter your Regional Water Authority bill amount in Deferit and we pay Regional Water Authority in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Regional Water Authority accept? ›
Regional Water Authority typically accepts online payments via credit card, debit card, or bank transfer. Visit rwater.com or contact their support team for the most up-to-date options.
Does Regional Water Authority offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Regional Water Authority's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Regional Water Authority bill on time? ›
Contact Regional Water Authority directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026