Biller name
Rochester Public Utilities
HQ: Rochester, MN
Legal name
Rochester Public Utilities
Website
Deferit is unaffiliated with Rochester Public Utilities
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How to pay Payment methods Support Late fees FAQ Split into installments
Rochester Public Utilities Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (507) 280-1500 |
| Emergency / Outage | (507) 280-9191 |
| Sewer Backup / Overflow | (507) 328-2640 |
| Pay by Phone | (855) 234-2643 |
Retrieved July 2026 · Source: rpu.org/about-rpu/contact-us · current departmental phone numbers and hours of operation.
About Rochester Public Utilities
Rochester Public Utilities (RPU) is a municipally-owned electric and water utility serving Rochester, Minnesota. The utility provides electricity to over 61,000 customers and water service to approximately 42,000 customers in the region. RPU operates under oversight of the Rochester City Council and a five-member Utility Board.
Rochester Public Utilities bills commonly include electricity usage charges, service fees, water consumption charges, sewer service charges, and stormwater fees. Deferit is unaffiliated with Rochester Public Utilities.
How to Pay Your Rochester Public Utilities Bill
- Online: Sign up and pay through RPU Connect at https://my.rpu.org/.
- Phone: Call (507) 280-1500 for customer service and billing, Monday-Friday 8am-5pm.
- Mail: Send payment to 4000 East River Rd NE, Rochester, MN 55906.
- In-Person: Visit the RPU Service Center at 4000 East River Rd NE, Rochester, MN 55906.
- Auto-Pay: Enroll in automatic payments through RPU Connect at https://my.rpu.org/.
- Budget Billing: Enroll in Budget Billing for averaged monthly payments by calling (507) 280-1500.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: rpu.org ·rpu.org/about-rpu/contact-us ·rpu.org/your-account-services/billing-and-payment-options.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | 1.0% of average outstanding balance or $5, whichever is greater; no fee if average outstanding balance is $20 or less | |
| Deposit | Calculated using two highest months' bills from previous 12 months | Required for new electric and/or water service accounts |
| Reconnection fee | Varies by state / not published | Required when reconnecting service after disconnection; specific amount not disclosed on website |
Retrieved July 2026 · Source: rpu.org/your-account-services/billing-and-payment-options
Need to split your Rochester Public Utilities bill into installments?
Retrieved July 2026 · Source: rpu.org.
| Rochester Public Utilities payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Rochester Public Utilities's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Rochester Public Utilities offers payment arrangements, limits are set by Rochester Public Utilities based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Rochester Public Utilities at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Rochester Public Utilities's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Rochester Public Utilities and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Rochester Public Utilities bills only | Rochester Public Utilities and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Rochester Public Utilities bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Rochester Public Utilities
Can I use Deferit to pay my Rochester Public Utilities bill? ›
Yes. Enter your Rochester Public Utilities bill amount in Deferit and we pay Rochester Public Utilities in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Rochester Public Utilities accept? ›
Rochester Public Utilities typically accepts online payments via credit card, debit card, or bank transfer. Visit rpu.org or contact their support team for the most up-to-date options.
Does Rochester Public Utilities offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Rochester Public Utilities's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Rochester Public Utilities bill on time? ›
Contact Rochester Public Utilities directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026