Biller name
Shentel
HQ: Edinburg, VA
Legal name
Shenandoah Telecommunications Company
Website
Deferit is unaffiliated with Shentel
Pay your Shentel bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Shentel Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-743-6835 |
Retrieved June 2026 · Source: shentel.com/en/contact_us ·shentel.com/en/contact_us.html · current departmental phone numbers and hours of operation.
About Shentel
Shenandoah Telecommunications Company, doing business as Shentel, is a publicly traded telecommunications company headquartered in Edinburg, Virginia. It was founded in January 1902. The company provides local and long-distance telephone service, cable television, internet access, wireless internet access, digital phone, and fiber-optic internet across rural Virginia, West Virginia, Maryland, and Pennsylvania.
Shentel bills commonly include monthly internet service charges, cable television subscription fees, home/digital phone charges, equipment rental fees, and installation or service call fees. Deferit is unaffiliated with Shentel.
How to Pay Your Shentel Bill
- Online: Pay online by logging into My Account at myaccount.shentel.com with your account number or User ID, and pay by credit/debit card or bank account (ACH/eCheck).
- Phone: Call 1-800-743-6835 (1-800-SHENTEL) to pay by phone with a credit/debit card or checking/savings account.
- Auto-Pay: Enroll in AutoPay through My Account under Billing to have your Shentel bill paid automatically each month, and get a discount when combined with paperless billing.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: myaccount.shentel.com/myaccount/login.
Need to split your Shentel bill into installments?
Retrieved June 2026 · Source: shentel.com.
| Shentel payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Shentel's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Shentel offers payment arrangements, limits are set by Shentel based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Shentel at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Shentel's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Shentel and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Shentel bills only | Shentel and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Shentel bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Shentel
Can I use Deferit to pay my Shentel bill? ›
Yes. Enter your Shentel bill amount in Deferit and we pay Shentel in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Shentel accept? ›
Shentel typically accepts online payments via credit card, debit card, or bank transfer. Visit shentel.com or contact their support team for the most up-to-date options.
Does Shentel offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Shentel's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Shentel bill on time? ›
Contact Shentel directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026