Biller name
St. Johns County Utility Department
HQ: St. Augustine, FL
Legal name
St. Johns County Utility Department
Website
Deferit is unaffiliated with St. Johns County Utility Department
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Financing Option
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How to pay Payment methods Support Late fees FAQ Split into installments
St. Johns County Utility Department Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | (904) 209-2700 |
| Customer Service / Billing (Toll-Free) | 877-837-2311 |
| Pay by Phone | 844-752-8845 |
| Emergency / Outage | (904) 209-2745 |
Retrieved July 2026 · Source: sjcfl.us/utilities · current departmental phone numbers and hours of operation.
About St. Johns County Utility Department
St. Johns County Utility Department operates in St. Johns County, Florida, located in the northeastern part of the state. The department provides drinking water supply, wastewater treatment and collection, and reclaimed water production and infrastructure. Operations are funded through an enterprise fund model.
St. Johns County Utility Department bills commonly include water consumption charges, sewer service and wastewater treatment fees, and reclaimed water service charges. Deferit is unaffiliated with St. Johns County Utility Department.
How to Pay Your St. Johns County Utility Department Bill
- Online: Pay at https://www.sjcfl.us/pay-bill with same-day credit if submitted by 8:00pm EST.
- Phone: Call (904) 209-2700 option 4 or toll-free 1-844-752-8845 Mon-Fri 7:30am-4:30pm.
- Mail: Mail a check to 1205 Florida 16, St. Augustine, FL 32084.
- Auto-Pay: Set up automatic monthly payments at https://www.sjcfl.us/pay-bill.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: sjcfl.us/pay-bill ·sjcfl.us/pay.
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment fee | $5.00 or greater (equal to 1.5% of the delinquent monthly service bill, whichever is greater) | |
| Returned payment (NSF) fee | Variable | |
| Non-payment processing fee | $45.00 | |
| Collection fee | $45.00 or greater (35% of the debt, whichever is greater) | |
| Deposit requirement | $100.00 to $1,000.00 (varies by meter size; hydrant meters up to $1,800.00) | Schedule B specifies deposits by meter size ranging from 3/4" at $100 to 10" at $1,000; hydrant meters vary |
| Convenience fee | No convenience fees charged for online bill payments |
Retrieved July 2026 · Source: sjcfl.us/utility-rates
Need to split your St. Johns County Utility Department bill into installments?
Retrieved July 2026 · Source: sjcfl.us.
| St. Johns County Utility Department payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check St. Johns County Utility Department's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If St. Johns County Utility Department offers payment arrangements, limits are set by St. Johns County Utility Department based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by St. Johns County Utility Department at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check St. Johns County Utility Department's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by St. Johns County Utility Department and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | St. Johns County Utility Department bills only | St. Johns County Utility Department and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your St. Johns County Utility Department bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About St. Johns County Utility Department
Can I use Deferit to pay my St. Johns County Utility Department bill? ›
Yes. Enter your St. Johns County Utility Department bill amount in Deferit and we pay St. Johns County Utility Department in full right away. You repay us in 4 bi-weekly installments.
What payment methods does St. Johns County Utility Department accept? ›
St. Johns County Utility Department typically accepts online payments via credit card, debit card, or bank transfer. Visit sjcfl.us or contact their support team for the most up-to-date options.
Does St. Johns County Utility Department offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit St. Johns County Utility Department's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my St. Johns County Utility Department bill on time? ›
Contact St. Johns County Utility Department directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026