Biller name
TECO Tampa Electric
HQ: Tampa, FL
Legal name
Tampa Electric Company
Website
Also known as
TECO · Tampa Electric · Tampa Electric Company
Deferit is unaffiliated with TECO Tampa Electric
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Financing Option
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How to pay Payment methods Support Late fees FAQ Split into installments
TECO Tampa Electric Account & Billing Support
| Department | Number / Channel | Hours |
|---|---|---|
| Customer Care (toll-free) Main | 888-223-0800 | Mon-Fri 7:30 a.m. to 6:00 p.m. |
| Customer Care (Hillsborough) | 813-223-0800 | Mon-Fri 7:30 a.m. to 6:00 p.m. |
| Customer Care (Polk) | 863-299-0800 | Mon-Fri 7:30 a.m. to 6:00 p.m. |
| Business and Commercial | 866-832-6249 | |
| Power outages | 877-588-1010 | 24/7 |
| TTY | 711 | |
| Online account | TECOaccount.com | 24/7 |
Retrieved June 2026 · Source: tampaelectric.com/contact · current departmental phone numbers and hours of operation.
TECO Tampa Electric Bill Types
About TECO Tampa Electric
Tampa Electric Company (TECO) is a Florida electric utility serving Hillsborough and Polk counties. Tampa Electric is an Emera company.
TECO Tampa Electric bills commonly include base electric service charges, fuel charges, taxes, and applicable fees. Deferit is unaffiliated with TECO Tampa Electric.
How to Pay Your TECO Tampa Electric Bill
- Online: TECOaccount.com · bank account payment is free · card, Apple Pay, and Google Pay via KUBRA EZ-PAY ($2.75 per $1,000 convenience fee).
- Phone: TECO customer care at 888-223-0800 (toll-free) · 813-223-0800 (Hillsborough) · 863-299-0800 (Polk) · KUBRA EZ-PAY card payments by phone at 866-689-6469.
- Mail: Tampa Electric, P.O. Box 31318, Tampa, Florida 33631-3318 · checks or money orders payable to Tampa Electric, include account number.
- In-person: Western Union locations · same business day transmission if paid by 4 p.m. · $1.50 convenience fee charged by Western Union.
- Auto Pay: Free automatic monthly debit from checking or savings account · enroll at TECOaccount.com.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays TECO Tampa Electric in full immediately. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options ·tampaelectric.com/residential/payment-options/pay-by-card ·tampaelectric.com/residential/payment-options/pay-in-person ·tampaelectric.com/residential/payment-options/auto-pay ·tampaelectric.com/contact .
Late Fees & Payment Policies
| Policy / Fee | Amount | Notes |
|---|---|---|
| Late payment charge | Not published on tampaelectric.com. Governed by the FPSC-approved Retail Tariff Book. | Tariff document linked at tampaelectric.com/company/ourpowersystem/tariff/ as a PDF. Non-payment can result in service disconnection. |
| Reconnect fee | Not published on tampaelectric.com. Governed by the FPSC-approved Retail Tariff Book. | Reconnect fees and deposit requirements are set by the Florida PSC-approved tariff. |
| Card or digital wallet payment convenience fee | $2.75 per $1,000 transaction (residential rate) | Charged by KUBRA EZ-PAY. TECO does not receive any portion of this fee. Non-refundable. |
| In-person payment convenience fee | $1.50 per transaction | Charged by Western Union. Same business day if paid by 4 p.m. |
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options/pay-by-card ·tampaelectric.com/residential/payment-options/pay-in-person ·tampaelectric.com/company/ourpowersystem/tariff
Need to split your TECO Tampa Electric bill into installments?
TECO Tampa Electric offers several options for customers experiencing difficulty paying their bill. Flexible Payment Arrangements are available to qualifying customers who cannot pay by the due date, subject to TECO guidelines and requirements. The Due Date Plus program gives qualifying customers 52 days from the statement date to pay, though enrollment is removed after two service disconnection orders within a 12-month period. Budget Billing is a free program that evens out monthly highs and lows so you pay a predictable amount each month.
Additional assistance programs include the TECO Share Program for one-time bill assistance, LIHEAP (Low Income Home Energy Assistance Program) for low-income households, and EHEAP (Emergency Home Energy Assistance for the Elderly Program) for qualifying low-income households.
If the goal is to pay the bill in full now and split the cost into smaller repayments, Deferit can pay an eligible TECO Tampa Electric bill on your behalf and let you repay it in 4 smaller installments.
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options/payment-assistance ·tampaelectric.com/residential/billing-options/due-date-plus ·tampaelectric.com/residential/billing-options/budget-billing .
| TECO Tampa Electric Payment Arrangement |  Deferit | |
|---|---|---|
| How to access | Contact TECO customer care at 888-223-0800 or log in to TECOaccount.com to request a payment arrangement. Eligibility is subject to TECO guidelines and requirements. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | TECO offers flexible payment arrangements for qualifying customers who cannot pay by the due date. The Due Date Plus program extends the payment window to 52 days from the statement date for eligible customers. Specific installment terms depend on eligibility. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by TECO Tampa Electric at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Paying by bank account (Auto Pay or one-time guest pay) is free. Card payments, Apple Pay, and Google Pay carry a $2.75 per $1,000 convenience fee charged by KUBRA EZ-PAY. In-person payments at Western Union locations carry a $1.50 convenience fee charged by Western Union. TECO does not receive any portion of these convenience fees. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Non-payment can lead to service disconnection. Customers enrolled in Due Date Plus are removed from the program after two service disconnection orders within a 12-month period. Reconnect fees and deposit requirements are governed by the FPSC-approved Retail Tariff Book. Amounts are not published on the TECO website. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | TECO Tampa Electric bills only | TECO Tampa Electric and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your TECO Tampa Electric bill with Deferit
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Common Questions About TECO Tampa Electric
Does TECO Tampa Electric charge a late fee? ›
TECO Tampa Electric's late payment charges are governed by the Florida PSC-approved Retail Tariff Book, which is published as a PDF at tampaelectric.com/company/ourpowersystem/tariff/. The exact dollar amount or percentage is not published on TECO's website. Non-payment can result in service disconnection. Contact TECO customer care at 888-223-0800 for details specific to your account.
Retrieved June 2026 · Source: tampaelectric.com/company/ourpowersystem/tariff ·tampaelectric.com/contact
What happens if I miss a TECO Tampa Electric payment? ›
Non-payment can result in service disconnection. If you are enrolled in the Due Date Plus program, two service disconnection orders within a 12-month period for non-payment will automatically remove you from that program. Reconnect fees and any deposit requirements are governed by the FPSC-approved Retail Tariff Book and are not published on the TECO website. If you are having trouble paying, contact TECO at 888-223-0800 or visit tampaelectric.com/residential/payment-options/payment-assistance/ to explore payment assistance options.
Retrieved June 2026 · Source: tampaelectric.com/residential/billing-options/due-date-plus ·tampaelectric.com/residential/payment-options/payment-assistance ·tampaelectric.com/company/ourpowersystem/tariff
How do I pay my TECO Tampa Electric bill online? ›
Log in to TECOaccount.com and pay using your checking or savings account at no charge. You can also pay by credit card, debit card, Apple Pay, or Google Pay through KUBRA EZ-PAY at a convenience fee of $2.75 per $1,000 transaction. TECO does not receive any portion of the KUBRA EZ-PAY convenience fee. For Auto Pay, enroll at TECOaccount.com to have your bill automatically debited from your bank account each month for free.
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options ·tampaelectric.com/residential/payment-options/pay-by-card ·tampaelectric.com/residential/payment-options/auto-pay
Can I split my TECO Tampa Electric bill into payments? ›
TECO does not offer a direct installment split. The Flexible Payment Arrangement program may allow qualifying customers who cannot pay by the due date to spread payments over time, subject to TECO guidelines and requirements. The Due Date Plus program extends the payment window to 52 days from the statement date for eligible customers. For an actual 4-installment split, Deferit can pay your TECO Tampa Electric bill in full now and let you repay across 4 bi-weekly installments. Eligibility check before you commit.
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options/payment-assistance ·tampaelectric.com/residential/billing-options/due-date-plus
What payment assistance programs does TECO Tampa Electric offer? ›
TECO Tampa Electric offers several bill assistance programs. Flexible Payment Arrangements are available for qualifying customers who cannot pay by the due date. Due Date Plus extends the payment window to 52 days from the statement date for eligible customers. Budget Billing is a free program that smooths out monthly highs and lows into a predictable payment. The TECO Share Program provides one-time bill assistance. LIHEAP and EHEAP are government energy assistance programs for qualifying low-income households. Visit tampaelectric.com/residential/payment-options/payment-assistance/ for details.
Retrieved June 2026 · Source: tampaelectric.com/residential/payment-options/payment-assistance ·tampaelectric.com/residential/billing-options/due-date-plus ·tampaelectric.com/residential/billing-options/budget-billing
How do I contact TECO Tampa Electric customer service? ›
TECO Tampa Electric residential customer care is available Mon-Fri 7:30 a.m. to 6:00 p.m. Call the toll-free number at 888-223-0800, or call 813-223-0800 for Hillsborough County or 863-299-0800 for Polk County. Business and commercial customers can call 866-832-6249. TTY users dial 711. To report a power outage, call 877-588-1010. You can also manage your account and pay your bill at TECOaccount.com.
Retrieved June 2026 · Source: tampaelectric.com/contact
Customer Service Tips for TECO Tampa Electric Customers
Have these ready before you call. Account number, service address, and last bill amount. For residential customer care call 888-223-0800 (toll-free), 813-223-0800 (Hillsborough County), or 863-299-0800 (Polk County). Hours are Mon-Fri 7:30 a.m. to 6:00 p.m. For power outages, call 877-588-1010.
How to read your TECO Tampa Electric bill. Your TECO bill shows your total electric usage in kilowatt-hours (kWh) for the billing period, the base rate charge, fuel charge, and applicable taxes and fees. If your bill seems high, compare your kWh usage from the same month in the prior year. Large increases often reflect seasonal air conditioning load. Budget Billing can smooth out those seasonal swings to a predictable monthly amount.
How to lower your bill. Review your kWh usage and consider enrolling in Budget Billing for predictable monthly payments. Explore TECO's energy-saving resources at tampaelectric.com/residential/payment-options/payment-assistance/. If the challenge is managing timing of a large bill rather than reducing ongoing usage, Deferit's Pay-in-4 option can split your bill into 4 installments, subject to eligibility.
Retrieved June 2026 · Sources: tampaelectric.com/contact ·tampaelectric.com/residential/payment-options/payment-assistance ·tampaelectric.com/residential/billing-options/budget-billing .
Updated: June 2026