Biller name
The Hanover Insurance Group
HQ: Worcester, MA
Legal name
The Hanover Insurance Group, Inc.
Website
Deferit is unaffiliated with The Hanover Insurance Group
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Financing Option
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How to pay Payment methods Support FAQ Split into installments
The Hanover Insurance Group Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-922-8427 |
| Pay by Phone | 800-573-1187 |
Retrieved July 2026 · Source: hanover.com/about-hanover/connect/contact-us ·hanover.com/im-looking/im-hanover-customer/pay-my-bill/hanovers-payment-options · current departmental phone numbers and hours of operation.
About The Hanover Insurance Group
The Hanover Insurance Group is a property and casualty insurance company based in Worcester, Massachusetts that offers auto, home, and business insurance coverage. The company operates through its Hanover Insurance and Citizens Insurance divisions and is publicly traded on the New York Stock Exchange under ticker symbol THG.
The Hanover Insurance Group bills commonly include monthly premiums, coverage fees, and policy adjustments. Deferit is unaffiliated with The Hanover Insurance Group.
How to Pay Your The Hanover Insurance Group Bill
- Online: Pay online via registration.hanover.com using card or bank account, available 24/7.
- Phone: Call 1-800-573-1187 with card or bank account, available 24/7.
- Auto-Pay: Set up automatic monthly EFT withdrawals from checking or savings account for any day 1st-28th of the month.
- Mail: Mail check to PO Box 580045, Charlotte, NC 28258-0045 (Hanover) or PO Box 77000, Detroit, MI 48277-0360 (Citizens).
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved July 2026 · Source: hanover.com/payment-options.
Need to split your The Hanover Insurance Group bill into installments?
Retrieved July 2026 · Source: hanover.com.
| The Hanover Insurance Group payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check The Hanover Insurance Group's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If The Hanover Insurance Group offers payment arrangements, limits are set by The Hanover Insurance Group based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by The Hanover Insurance Group at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check The Hanover Insurance Group's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by The Hanover Insurance Group and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | The Hanover Insurance Group bills only | The Hanover Insurance Group and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your The Hanover Insurance Group bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About The Hanover Insurance Group
Can I use Deferit to pay my The Hanover Insurance Group bill? ›
Yes. Enter your The Hanover Insurance Group bill amount in Deferit and we pay The Hanover Insurance Group in full right away. You repay us in 4 bi-weekly installments.
What payment methods does The Hanover Insurance Group accept? ›
The Hanover Insurance Group typically accepts online payments via credit card, debit card, or bank transfer. Visit hanover.com or contact their support team for the most up-to-date options.
Does The Hanover Insurance Group offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit The Hanover Insurance Group's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my The Hanover Insurance Group bill on time? ›
Contact The Hanover Insurance Group directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: July 2026