Biller name
The Illuminating Company
HQ: Akron, OH
Legal name
The Cleveland Electric Illuminating Company
Website
Deferit is unaffiliated with The Illuminating Company
Pay your The Illuminating Company bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
The Illuminating Company Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service Main | 800-589-3101 |
| Report an outage | 888-544-4877 |
Retrieved Jun 2026 · Source: theilluminatingcompany.com · current departmental phone numbers and hours of operation.
The Illuminating Company Bill Types
About The Illuminating Company
The Illuminating Company is a FirstEnergy operating company delivering regulated electric distribution service to residential and business customers across northeastern Ohio. The Illuminating Company is regulated alongside Ohio Edison and Toledo Edison under FirstEnergy's Ohio umbrella.
How to Pay Your The Illuminating Company Bill
- Phone: Call The Illuminating Company at 1-888-544-4877.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays The Illuminating Company in full immediately.
- With Deferit: Pay with Deferit and split the bill into 4 installments, once every two weeks. Deferit pays The Illuminating Company in full immediately. Learn more →
Payment Methods & Addresses
Retrieved Jun 2026 · Source: firstenergycorp.com/help/billingpayments/ways-to-pay.html ·firstenergycorp.com/help/billingpayments/ways-to-pay/pay_by_phone.html ·firstenergycorp.com/help/billingpayments/ways-to-pay/pay_by_mail.html ·firstenergycorp.com/help/billingpayments/ways-to-pay/authorized_paymentagencies.html.
Need to split your The Illuminating Company bill into installments?
Retrieved Jun 2026 · Source: theilluminatingcompany.com.
| The Illuminating Company payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check The Illuminating Company's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If The Illuminating Company offers payment arrangements, limits are set by The Illuminating Company based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by The Illuminating Company at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check The Illuminating Company's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by The Illuminating Company and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | The Illuminating Company bills only | The Illuminating Company and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your The Illuminating Company bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About The Illuminating Company
Can I use Deferit to pay my The Illuminating Company bill? ›
Yes. Enter your The Illuminating Company bill amount in Deferit and we pay The Illuminating Company in full straight away. You repay us in 4 fortnightly instalments, completely free.
What payment methods does The Illuminating Company accept? ›
The Illuminating Company typically accepts online payments via credit card, debit card, or bank transfer. Visit The Illuminating Company's website or contact their support team for the most up-to-date options.
Does The Illuminating Company offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit The Illuminating Company's website or app to check whether autopay is available and how to enrol.
What do I do if I can't pay my The Illuminating Company bill on time? ›
Contact The Illuminating Company directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: Jun 2026