Biller name
Volunteer Energy Cooperative
HQ: Decatur, TN
Legal name
Volunteer Energy Cooperative
Website
Deferit is unaffiliated with Volunteer Energy Cooperative
Pay your Volunteer Energy Cooperative bill with Deferit
Earn 2% cashback on every bill you pay with Deferit.
Financing Option
Deferit can pay your bill now, then you pay it back later.
How to pay Payment methods Support FAQ Split into installments
Volunteer Energy Cooperative Account & Billing Support
| Department | Number / Channel |
|---|---|
| Customer Service / Billing Main | 855-940-3927 |
| Corporate Office | 423-334-1020 |
Retrieved June 2026 · Source: vec.org/contact ·vec.org/contact-us ·vec.org/outage-central/reporting-an-outage ·vec.org/locations/corporate · current departmental phone numbers and hours of operation.
About Volunteer Energy Cooperative
Volunteer Energy Cooperative is a member-governed electric cooperative. The cooperative provides electric service to residential and commercial customers, along with broadband internet, natural gas service, solar energy solutions, and outdoor lighting services.
Volunteer Energy Cooperative bills commonly include electricity usage charges, demand charges, transmission and distribution fees, fuel cost adjustments, service and connection fees, and applicable taxes and regulatory fees. Deferit is unaffiliated with Volunteer Energy Cooperative.
How to Pay Your Volunteer Energy Cooperative Bill
- Online: Pay through SmartHub account portal at https://vec.org/billing-payments/online-payments/
- Phone: Call 1-855-940-3927 for billing support or PayMyWay phone payments.
- Mail: Send checks to P.O. Box 277, Decatur, TN 37322, Attention: Accounting Dept.
- Auto-Pay: Enroll in Bank Draft at https://vec.org/billing-payments/bankdraft/ for automatic account deductions.
- In-Person: Pay at VEC Customer Service Centers in Benton, Byrdstown, Cleveland, Crossville, Decatur, Georgetown, Jamestown, Monterey, or Spring City.
- App: Download SmartHub mobile app for iOS or Android to manage and pay your account.
- Budget Billing: Enroll in Levelized Billing to even out monthly charges year-round.
- With Deferit: pay now and split into 4 installments, once every two weeks. Learn more →
Payment Methods & Addresses
Retrieved June 2026 · Source: vec.org/billing-payments ·vec.org/billing-payments/online-payments ·vec.org/billing-payments/bankdraft ·vec.org/billing-payments/paymyway ·vec.org/contact ·vec.org/locations/decatur.
Need to split your Volunteer Energy Cooperative bill into installments?
Retrieved June 2026 · Source: vec.org.
| Volunteer Energy Cooperative payment arrangement |  Deferit | |
|---|---|---|
| How to access | Check Volunteer Energy Cooperative's online account, payment portal, or customer support team for available payment arrangement options. | Sign up, take a picture of your bill, and Deferit pays it on your behalf. Online or in app. |
| Maximum split | If Volunteer Energy Cooperative offers payment arrangements, limits are set by Volunteer Energy Cooperative based on your account status. We couldn't verify a published maximum split. | 4 installments, once every two weeks, up to your Deferit balance |
| Eligibility & approval | Decided by Volunteer Energy Cooperative at request time based on account status | Monthly Deferit membership, no lock-ins. Cancel anytime. |
| Fees & interest | Fees and interest were not published in the sources reviewed. Check Volunteer Energy Cooperative's payment portal or support team before setting up an arrangement. | Monthly Deferit membership plus a $0.99 processing fee per bill. No interest. No late fees on eligible Deferit memberships.* |
| If you miss a payment | Missed-payment consequences are set by Volunteer Energy Cooperative and may include late fees, service interruption, or collection activity depending on your account. | You can reschedule a repayment date in the app before it's due. Late fees may apply depending on your Deferit membership.* |
| Works for | Volunteer Energy Cooperative bills only | Volunteer Energy Cooperative and most other US household bills |
| Learn more → |
*No late fees feature included with Max and Ultra memberships. Installments on the Lite membership may incur late fees if overdue. See Membership terms for details.
Pay your Volunteer Energy Cooperative bill with Deferit
Earn 2% cashback on every bill, redeemed off your next payment. No subscription fee.
Common Questions About Volunteer Energy Cooperative
Can I use Deferit to pay my Volunteer Energy Cooperative bill? ›
Yes. Enter your Volunteer Energy Cooperative bill amount in Deferit and we pay Volunteer Energy Cooperative in full right away. You repay us in 4 bi-weekly installments.
What payment methods does Volunteer Energy Cooperative accept? ›
Volunteer Energy Cooperative typically accepts online payments via credit card, debit card, or bank transfer. Visit vec.org or contact their support team for the most up-to-date options.
Does Volunteer Energy Cooperative offer autopay? ›
Most billers offer automatic payment to help avoid late fees. Visit Volunteer Energy Cooperative's website or app to check whether autopay is available and how to enroll.
What do I do if I can't pay my Volunteer Energy Cooperative bill on time? ›
Contact Volunteer Energy Cooperative directly to ask about payment arrangements or hardship assistance programs. Deferit can also help — split your bill into 4 payments to ease the immediate financial pressure.
Updated: June 2026